Refund policy

Return and Exchange Policy:

At Glitz N’ Glam, ensuring your contentment with our skin care offerings is our primary goal. Please acquaint yourself with our detailed return and exchange protocols:

Returns:

1. Returns are accepted within 7 days from the date of purchase.
2. Products must be in unused and unopened condition, with the original packaging and receipt.
3. Returns will be processed for a refund to the original payment method.

Exchanges:

1. Exchanges are available within 7 business days of purchase for products.
2. The item for exchange must be in new, unused condition and include the original packaging and receipt.

Non-Returnable Items:

1. Due to hygiene considerations, opened or used products are ineligible for return.
2. Gift cards and promotional items are also deemed non-returnable.

Return Process:

1. Contact us to initiate the return or exchange.
2. Securely package the items and include the original receipt.


Refund Timing:
Upon receiving your returned item, please allow 10 business days for processing. Refunds will be credited to the original payment method.

Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to an error on our part.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 3 days of receiving the product for assistance.

Contact Information:
For any questions or concerns regarding returns and exchanges, please reach out to our customer service team at [glitznglamskincare@gmail.com]

Thank you for choosing Glitz N’ Glam. We appreciate your understanding and cooperation in ensuring a smooth return and exchange process for our cosmetic products.